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F-35 Field Logistics Support Representative, Williamtown, Australia

Req ID :
Job Code/Title :
E5454:Items Analyst Stf
Job Description :
The Site Field Logistics Support Representative will serve as the single point of contact for customers and partners to call-in questions and provide assistance and take corrective action as necessary. This position is also responsible for briefing senior customer and government visitors to the F-35 Aircraft Parts Store on F-35 supply status. Responsibilities include, but are not limited to the following:
1. Inform customers of the current supply status of due-ins and due-outs, as requested. Assist the customer in obtaining improved status on critical need items thereby minimizing Non-Mission Capable, Supply (NMCS) time
2. Assist customer/ government Maintenance and Supply personnel with verification of Mission Impaired Capability Awaiting Parts (MICAP) data, when requested
3. Assist the customer with Part Number and/or National Stock Number clarification
4. Respond to priority customer requests required for mission support, to include after-hours support
5. Promptly notify the customer of subsequent action required to mitigate a status problem
6. Assist supply personnel with clearing frustrated cargo and ensuring property is processed promptly to avoid potential MICAPS and work stoppages
7. Obtain the indicative data necessary to load new item record loads for first time demands at the base
8. Assist the customers with concerns w/ shelf life, Electronic Sensitive Devices/Electrostatic Discharge (ESD) identification, and organizational refusals
9. Assist supply personnel and Items Analysts (IAs) with Repair Cycle Items by providing the government with disposition instructions, as required, shipping/receipt verification of items controlled by the government, but handled through a courier, and drawings for parts without labels or markings
10. Provide Customer Operations Supply team with government supply procedures to eliminate violations of supply discipline; recommend procedural changes when necessary
11. Notify the Items Analysts (IAs) / and Customer Operations Supply team about major or recurring problems; jointly decide course of action or refer problem to respective Supply Lead and or Manager at Fort Worth. Assist IAs with local information on warehoused parts, i.e. verify serial numbers and on-hand quantities
12. Assist IAs in expediting Mission Critical shipments and provide shipping information, as required
13. Attends local Supply/ Maintenance meetings in Lockheed Martin capacity
14. Will be subject to a U.S.Government security investigation and must meet eligibility requirements for access to classified information
15. Provide on-site assistance to company and Customer personnel initiating Action Requests (ARs). Provide training, when requested, to Customer personnel.
16. Must be able to work and communicate well both orally and written in a team environment as this position involves significant and continued interface with Norwegian customer personnel at all levels. Maintain open lines of communication to provide proactive support and to advise and status problem reports and action requests.

Must possess at least an Interim Secret Security Clearance. Must be a US Citizen. This position is located at a facility that requires special access.

Basic Qualifications
- Bachelors Degree with 8 years related experience; or 12 years related experience without a Bachelor's Degree.
- Experience with Performance Based Logistics (PBL)/ Supply Chain Management concepts and performance requirements.
- Experience with U.S Government spares or inventory management systems.
- Experience with aircraft component repair cycle management; repairs process, tracking, expediting, Mission Capable (MICAP) management, transportation management.
- Supply/Inventory management experience to include: shelf-life, electrostatic discharge (ESD).
- Must be proficient with the MS Office Suite: Excel, Power Point, Word.
- Experienced user of computer programs to accomplish reports, logs and briefings.

Desired skills
Knowledge of the following management systems: SAP, Autonomic Logistics Information System (ALIS) Advanced Technical Logistics Applications System (ATLAS), Advanced Planning and Scheduling System (APSS), etc. Experience with bench stock, government/industry partnerships
Prior Field Service Rep experience
Prior Packaging, Handling and Shipping experience.
Experience with Commercial spares/inventory management systems
Good communication skills both oral and written.
Must have excellent customer relations/liaison skills.
MS Project proficiency
MS Access proficiency

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Join us at Lockheed Martin, where we’re engineering a better tomorrow.

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Location(s): Bethesda Maryland
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Experienced Professional
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STANDARD-Mon-Fri/8 hours a day
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