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Computer Support Specialist

Req ID :
Job Code/Title :
N5013:Computer Support Spec
Job Description :
This Enterprise Business Services (EBS) technical position is responsible for successful execution of IT security vulnerability mitigation, patch remediation and client repairs for computing devices on the Lockheed Martin Corporate intranet. This position exemplifies outstanding written and verbal social acumen and customer service skills when remediating security vulnerabilities. This position will also partner with other support organization staff to troubleshoot issues outside of vulnerability remediation immediate responsibility or skill set.

Basic Qualifications
•Windows 7/10 Troubleshooting Experience
•Experience providing remote troubleshooting/investigation
•Experience providing excellent customer service in a professional environment
•Established communication and social acumen skills, including highly effective verbal and written skills

Desired skills
•Experience with a vulnerability scanner like Nessus or EVAN
•Familiarity with automated software deployment tools such as: Microsoft Systems Management Server (SMS) or System Center Configuration Manager (SCCM)
•ITSM/Remedy Support experience
•Microsoft Professional Certification
•Familiarity with endpoint security software (i.e McAfee)

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Join us at Lockheed Martin, where we’re engineering a better tomorrow.

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Location(s): Aguadilla Puerto Rico
Security Clearance :
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Job Class :
Information Security/Information Assurance
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Virtual :
Relocation Available :
Work Schedule :
9x80A-9,9,9,9,8 hrs/d in wk1, /9,9,9,9,off in wk2
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